About Management: The Real Value Of Customer Service

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From F. John Reh, your Guide to Management

Customer service is every employee's responsibility, whether they realize it or not. It doesn't matter if they are internal customers or external customers, it is critical to create a company culture that values customer service. Here are some key items to remember regarding customer service.

Good Customer Service Is No Longer Enough

Your business would not exist without customers. Everybody talks about the importance of good customer service, but few seem to follow through on it. Here are the key points from an expert... Read more

Search Related Topics: customer service customer satisfaction

Customer Service For A Guaranteed Sales Increase

Your sales force, and everyone else in your company who deals with your customers, will sell more product if you just make it easier for customers to buy. Once someone has decided to buy your product (or service) what do they have to do to complete the transaction? The better customer service you can provide, the more they will buy... Read more

Search Related Topics: sales increases customer service customer satisfaction

Customer Management Tips

From the three essentials of quality customer service to why doctoring is important, these ten quick tips can seriously improve your customer service... Read more

Search Related Topics: customer management tips customer service customer satisfaction

How to Become Known for Excellent Customer Service

Providing excellent customer service is one of the best ways for small businesses to retain clients and get customers coming back again and again. Good customer service can also be a powerful way to differentiate your business...Read more

Search Related Topics: customer service customer loyalty customer feedback

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F. John Reh
Management Guide
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