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 | Too many businesses fall to understand the importance of customer satisfaction. If your customers are dissatisfied, they will go elsewhere and become someone else's customers. If you don't have customers, you are out of business. So this week we look at what you can do to improve customer satisfaction, including what you can, and must, do to make sure your employees are focused on that goal too. | |
Are Your Customers Still Satisfied?
Many businesses focus on ways to make sure their customers are satisfied with their purchase. The problem is that many businesses stop there. They never follow up... Read more
| Get Your Employees Engaged
No, not that kind of engaged. Get them engaged in their job, committed and motivated to excel. Read the Scrap Paper Test to find out how engaged your employees are and what you can do if they aren't... Read more
| Customer Satisfaction
Customer satisfaction is essential to any business. If your customers are satisfied they are more likely to purchase more from you or from you more often. So, how do you measure your customer satisfaction? And how can you increase your customer satisfaction? ...Read more
| Work / Life Balance Issues
Balancing life and work is a major issue for many managers. Listed below are articles and web sites that help you address this issue, as well as consultants and coaches specializing in life/work balance.
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